Communicating Airline. Wow.

The awesomeness of Virgin America can not be emphasized enough. Forget the in-flight wireless. Forget the touch-screens-on-every-seat, with myriad movies and live TV. Forget the brilliant on-demand food ordering system. It's all about communication, and Virgin knows how. They made a weather-related three-hour delay completely tolerable by providing us updates every few minutes. An airline that communicates. Wow.